Are you a telecom professional?
We invite you to attend the Comarch Telecom Brunch - "The Wizard of OSS (& BSS)" in Brussels (special guest: Deloitte!) to benefit from:
• Insightful presentations by Comarch experts and Deloitte about the current state of the Telecom sector and SDN/NFV Technology in your BSS & OSS stack
• Practical tips on how to enhance customer experience with innovative devices and Telecom data
• Insight into how to find new sources of revenue in the world of 'Connected Everything'
• Many networking opportunities, providing a unique platform to exchange knowledge and best practices related to challenges of the telecom industry
What will be presented?
Billing of everything…
What are the main challenges in the Digital World for CSPs? Key features of billing which should be in place in order to be prepared for Digital Services and cooperation with partners. A digital story based on Comarch's solution.
Comarch Omnichannel Experience and typical customer journeys
Why is omnichannel a must nowadays in telecommunications and where is the money? Why are product catalog driven architectures and shared business processes the key factors to omnichannel success? Which channels and what actions are crucial for an efficient omnichannel strategy? The omnichannel user journey shown on Comarch applications.
Analyzing Telecom data for an improved Customer Experience
Extensive OSS knowledge built on International Carriers and vendors on transport and data networks in operations, engineering, project management, product management and pre-sales will be presented. The network is the key CSP asset and touchpoint for customers
How will virtual networks, controlled by software, impact OSS systems?
Everybody in the telecommunication industry agrees that future networks will be largely virtualized and controlled by software. Obviously those technologies will have a profound impact on the ecosystem of network and software vendors that currently deliver the systems for communication service providers. Some vendors say there will no longer be a need for OSS. This presentation will introduce some ''disruptive'' technologies and analyse their impact on IT systems.
The event is free to attend for all professionals representing telecom operators from Belgium, the Netherlands and Luxembourg.